X.P.Games Privacy Policy
(This Privacy Policy was updated on June 10, 2022)
foreword
We have been solemnly committed to protecting the personal information and privacy of users (hereinafter referred to as "users" or "you") who use our products and services (hereinafter referred to as "products and services"). We may collect and use personal information about you when you use our products and services. We hope to explain to you our corresponding processing rules and other related matters when collecting and using your relevant personal information through the privacy policy (hereinafter referred to as "this policy"), so as to better protect your rights and interests.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How we share, transfer and publicly disclose your personal information
4. How we protect your personal information
5. Your rights
6. This policy may change
7. How to contact us
The company attaches great importance to your privacy, is fully aware of the importance of personal information to you, and will do its best to protect the security of your information. In order to protect your rights and interests, please read the following terms carefully before registering or using the services provided by the company, especially the bold/underlined parts, which should be paid attention to. Once you register as our member, or obtain and use the products and services we provide, it is deemed that you have read the contents of this agreement in detail, indicating that you voluntarily agree and abide by all the provisions of this agreement; please also note that the Regulations may change at any time. Please check regularly.
1. How do we collect and use your personal information?
Personal information refers to all kinds of information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. We will collect and obtain your personal information in the following ways:
1. Information You Provide. E.g:
(1) The information you provide to us when you apply for a membership account or use products and services;
(2) The shared information you provide to others through the products and services, and the information you store when you use the products and services.
Please be aware that if you disclose your information in information you upload or post in public areas of the Products and Services that are visible to other users, or in your responses to information uploaded or posted by others, such information may be subject to collected and used by others. When you become aware of your information being improperly collected or used by others, you may contact us through the feedback channels listed in the "How to Contact Us" section of this policy.
2. Your information is shared with other parties. That is, shared information about you provided by other parties when using products and services.
3. We obtained your information. We collect, aggregate and record information such as log information, location information and device information when you use our products and services.
4. We collect and use the following types of personal information about you for the following purposes:
(1) Register as a user
Fill in the information to complete the account creation. For example: your name, address, mailing address, email address, mobile phone number, username, account number, password and other created personal data.
(2) Provide you with advertisements, information and product information that may be of interest to you,
In order to provide you with more relevant advertisements in place of common advertisements, we may collect and use operation records of your products and services and some necessary device information (such as your unique device identification number), and your use of Other information and content details that we browse or request when viewing or requesting our products and services, game account transaction information, extract your browsing, behavioral habits and other characteristics, and send marketing information to tags based on characteristics, through email, SMS or other methods with the same or similar tag user groups to offer or promote our products and services.
(3) Payment and settlement
In order to facilitate you to comprehensively judge your account and transaction risks, perform identity verification, and detect and prevent security incidents when paying related orders, we may collect your payment information (only transaction records, virtual currency, virtual transactions) during the transaction process. , game code exchange and other virtual property information).
(4) Safety
We use some of your frequently used personal device information for authentication, security, fraud monitoring, archiving and backup. For example, device unique codes are used for security prevention and user identification, and personal Internet access records are used for security prevention and fraud monitoring.
When you use our customer service, we may save your communication/call records and content or the contact information you leave in order to contact you or help you solve problems, or record the solutions and results of related problems.
(5) Maintain the normal operation of basic functions
In the process of using our services, in order to identify the abnormal status of your account, understand the adaptability of products, provide you with basic services such as browsing and searching, and maintain the normal operation of basic functions, we may automatically collect, store and associate your use information about our services and how we use them, including:
1. Log information: When you use our services, we may automatically collect your detailed usage of our services and save them as relevant web logs. For example, your login account, search query content, IP address, browser type, telecom operator, network environment, language used, date and time of access, web browsing records you visit, push activation records, dwell time, refresh records and share.
2. Device information: We may receive and record the device-related information you use (such as IMEI, MAC, serial number, SIM card IMSI ID, device model, operating system and version, client version, device resolution, package name, device settings, etc.), process and software listings, unique device identifiers, software and hardware characteristic information) information about device location (such as IP address, GPS location, and WLAN access) based on specific permissions you grant during software installation and use point, Bluetooth, and base station sensor information that can provide relevant information).
At the same time, in order to collect the above-mentioned basic personal device information, we will apply for permission to access your device information. We collect this information to provide you with our essential services and essential features. If you refuse to provide the above license, you may not be able to use the products and services.
Please note that device information and log information alone are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use. Unless otherwise authorized by you or otherwise provided by laws and regulations, we will anonymize and de-identify such personal information. This information will be handled and protected as your personal information in accordance with this Privacy Policy during the combined use.
(6) Product development and service optimization.
For example, in order to repair system failures and optimize our services, we may need to record and analyze information generated during system failures.
(7) To send you a notice
We may send you product and service-related notices when necessary (for example, when we suspend, change, or stop providing an individual service due to system maintenance).
If you do not want to continue to receive the news pushed by us, you can ask us to stop pushing, for example, ask us to stop sending promotional information according to the SMS unsubscribe guidelines, or set the mobile terminal device to not receive the news pushed by us for a longer time; However, unless we send the message under the law or a service agreement for a single service.
(8) Other uses that you understand and agree to
After we collect your personal information, we may de-identify the data through technical means, and the de-identified information will not identify you. In this case, we have the right to use the identified information to analyze the user database and use it for commercial purposes without your consent.
Please note that if we want to use your personal information for other purposes not stated in this policy or collect additional personal information not mentioned, we will obtain your consent through page prompts, interactive processes, website announcements or other means . Once you agree, such additional use will be considered part of this policy and such additional information will also apply to this policy.
(9) You understand and agree that some individual services may require you to enable specific access rights in your device in order to collect and use the information involved in these rights. E.g:
1. After you open the album and/or camera (camera) permission, you can upload and take photos/pictures/videos to provide certificates for functions such as publishing information and comments, live video streaming or communicating with customer service;
2. After you open the address book permission, we can obtain your address book friend information, so as to provide you with functions such as friend status inquiry, inviting friends to use services, and sharing content/products with people you know;
3. After you enable the microphone and related voice permissions, you can use the voice function to exchange information with our products and others, or contact customer service;
4. After you turn on the location permission, we can obtain your location information so that you can interact with nearby friends or push personalized content to you;
5. After you enable our read/write access to your calendar, we can obtain your schedule time and provide you with functions such as records and reminders.
a. When you need to turn off these functional permissions, most mobile devices will support your needs. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. Please note that when you open any permission, you authorize us to collect and use relevant information in order to provide you with corresponding services. After you turn off any permissions, you will de-authorize. We will no longer continue to collect and use relevant information based on the corresponding permissions, and we will not be able to provide you with services corresponding to such permissions. However, your decision to close the permission will not affect the previous collection and use of information based on your authorization. In addition to obtaining authorization and consent in accordance with relevant laws and regulations, the collection of your information does not require your authorization and consent under the following circumstances:
(1) Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) related to criminal investigation, prosecution, trial and execution of judgments;
(4) In order to protect the important legitimate rights and interests of the information subject or other individuals, such as life and property, but it is difficult to obtain your consent;
(5) The information collected is disclosed to the society by yourself;
(6) Collect information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(7) Your contractual requirements;
(8) Necessary to maintain the safe and stable operation of products and services, such as discovering and processing products or services
Fault;
(9) Necessary for legitimate news reporting;
(10) When it is necessary for academic research institutions to carry out statistical or academic research based on public interests, when providing the results of academic research or descriptions to the outside world, identify the information contained in the results;
(11) Other circumstances stipulated by laws and regulations.
11 Tips for Sensitive Personal Information
The above information you provide or we collect may include your personal sensitive information, such as personal biometric information, bank account number, communication records and content, payment information, credit information, whereabouts, accommodation information, health and physiological information and transaction information. Please be aware and pay attention to your personal sensitive information. You agree that your personal sensitive information may be processed in accordance with the purposes and methods described in this policy.
2. How we use cookies and similar technologies
1. Cookies
A cookie usually contains an identifier, a site name, and some numbers and characters. To ensure the proper functioning of the website and to help us identify you as our registered user, we store a small data file called a cookie on your computer or mobile device. We will not use cookies for any purpose other than those described in this policy. You can set, manage or delete cookies through your browser or otherwise according to your preferences.
2. Do Not Track
Many web browsers are equipped with a Do Not Track feature that allows a Do Not Track request to be issued to a website. At present, the major Internet standards organizations have not developed policies that define how websites should respond to such requests. However, if your browser has Do Not Tracking enabled, all of our websites will respect your choice. However, please note that this may affect your experience with the products and services.
3. How we share, transfer and publicly disclose your personal information
1. Share
We will not share your personal information with any other third parties without your consent, except in the following cases:
(1) To provide you with our products and services. We may share your information with partners and other third parties to realize the functions of products and services and enable you to use the services you need normally, such as payment institutions providing payment services, partners providing data services (including online advertising monitoring, data statistics) and data analysis) and third-party logistics companies;
(2) Necessary sharing with related parties. In order to provide you with consistent services based on a unified account system, to facilitate your unified management, personalized recommendations, system and account security, we may share your personal information with our affiliates;
(3) To achieve the purpose described in the "How we collect and use personal information" section of Article 1 of this policy;
(4) To perform our obligations and exercise our rights in this Policy or other agreements we have with you;
(5) Share with third parties such as partners who entrust us to promote, so that such customers can understand the coverage and effectiveness of the promotion.
(6) To the extent permitted by laws and regulations, we may exchange information with other companies and organizations to comply with the law, to protect us, our affiliates or partners, you or other users or the public interest, property or safety from damage, for example to prevent fraud and other illegal activities and reduce credit risk. However, this does not include information that is sold, rented, shared or otherwise disclosed for profit in violation of the commitments in this policy;
(7) In accordance with your legal requirements or with your authorization;
(8) Provide your information in accordance with the legal requirements of your guardian;
(9) Provided in accordance with the single service agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;
(10) Based on academic research;
(11) Based on social and public interests, in line with laws and regulations.
We will only share your personal information for legitimate, legitimate, necessary, specific and explicit purposes. For companies, organizations and individuals with whom we share personal information, we will enter into strict non-disclosure agreements with them and require them to process information in accordance with our instructions, this Policy and any other relevant confidentiality and security measures.
2. Transfer
We will not transfer your personal information to any company, organization or individual, except in the following cases:
(1) Transfer with your explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
(2) In mergers and acquisitions or bankruptcy liquidation, if the transfer of personal information is involved, we will notify you of the relevant situation through push notifications, announcements or other means, and continue to protect your personal information in accordance with the standard requirements of laws and regulations or require the new manager to follow these guidelines. The policy continues to protect your personal information.
3. Disclosure
We will only disclose your personal information in the following circumstances and subject to industry-standard security safeguards:
(1) According to your needs, disclose the information you specify in the disclosure method you expressly agree to;
(2) If your information must be provided in accordance with the requirements of laws and regulations, mandatory administrative enforcement or judicial requirements, we may disclose your information in accordance with the prescribed information types and disclosure methods. On the premise of complying with laws and regulations, when we receive the above information disclosure request, we will require the recipient to issue corresponding legal documents, such as subpoenas or investigation letters. We strongly believe that the information we are asked to provide should be as transparent as the law allows. We have carefully reviewed all requests to ensure they have a legal basis and are limited to data that law enforcement agencies are authorized to obtain for specific investigative purposes.
(3) Excluding prior authorization to share, transfer and disclose information
4. Sharing, transferring and disclosing your information does not require prior authorization in the following situations:
(1) Related to national security and national defense security;
(2) Related to public safety, public health and major public interests;
(3) Those related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments;
(4) In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;
(5) Information you disclose to the public by yourself;
(6) Collect information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
Share, transfer and disclose the identified personal information in accordance with the law, and ensure that the data recipient cannot recover and re-identify the information subject, and does not belong to the external sharing, transfer and public disclosure of personal information; the storage and processing of such data does not require you to be notified and collected. with your consent.
4. How we protect your personal information
1. We will take reasonable and practicable measures to protect your personal information. For example, we use SSL/hash to encrypt and protect your data.
We have a dedicated security team to handle matters related to data protection. At the same time, we also set up specific processes and security procedures for specific user data collection and processing to ensure that the storage and use of data meet our expectations and the requirements of laws and regulations.
2. Other security measures we take to protect the information we manage
, and regulate the storage and use of information by establishing a data classification and grading system, data security management specifications and data security development specifications.
We have comprehensive security controls over data through information contact confidentiality agreements, monitoring and auditing mechanisms.
3. We only allow company employees who need to know the information to access your information, and require all personnel who may have access to your information to fulfill corresponding confidentiality obligations. If you fail to fulfill these obligations, you may be held legally responsible or suspend your partnership with the company.
4. We will take all reasonably practicable measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for as long as necessary and reasonable, unless the retention period needs to be extended or permitted by law.
5. The Internet is not an absolutely secure environment and emails, instant messaging and communications with other users are not encrypted. We strongly recommend that you do not send personal information in this way. Please use a complex password to help us keep your account secure.
6. The Internet environment is not 100% secure. We will do our best to ensure or guarantee the security of any information you send us. If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
7. After an unfortunate personal information security incident occurs, we will take necessary measures to prevent the security incident from expanding, and notify you in the form of push notifications, announcements, etc.
5. Your rights in accordance with relevant laws, in accordance with relevant regulations and standards and common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:
1. Access to your personal information
You have the right to access your personal information, subject to the exceptions stated in accordance with laws and regulations.
2. Controlling Your Personal Information
You can inquire and manage your personal information under your account. Your account name is your important online identity. For security and identification, it cannot be changed after registration.
3. Deletion of your personal information
We will collect and use your information only for the purpose of fulfilling the functions of our products or services specified in this policy. If you find that we collect and use your personal information in violation of laws, administrative regulations or mutual agreement, you can ask us to delete it. You can also ask us to correct you if you find that there is an error in the personal information we collect and store about you. Please contact us at the contact information listed in this policy.
4. Respond to your above request
For security, you may be required to provide a written request or otherwise identify yourself. We may ask you to verify your identity before processing your request. We will respond within a reasonable time frame. If you are not satisfied, you can contact customer service or deal with it in accordance with the user registration service agreement.
For your reasonable request, in principle, we do not charge a fee, but we will charge a certain fee for repeated requests beyond a reasonable limit. We may reject unreasonable repetition, require too much technical means (eg, require the development of new systems or fundamentally change current practices), pose a risk to the legitimate rights and interests of others, or be highly impractical (eg, involve the storage of information on backup tapes) .
In the following cases, according to the requirements of laws and regulations, we will not be able to respond to your request:
(1) Directly related to national security and national defense security;
(2) Directly related to public safety, public health and major public interests;
(3) Directly related to criminal investigation, prosecution, trial and execution of judgments;
(4) There is sufficient evidence to show that you have subjective malice or abuse of power;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving business secrets;
(7) Other circumstances in which we have reasonable grounds to refuse.
6. This policy may change
Changes without your express consent will not reduce your rights under this Privacy Policy. We will post any changes to this policy on this page.
For major changes, we will also provide a more significant notice. If you do not agree with the changed content, you can choose to stop using our services; if you continue to use our services, you agree to be bound by the revised Privacy Policy.
7. Contact information
If you have any questions, comments or suggestions regarding this Privacy Policy, you may contact us by emailing us at xipucwtg@gmail.com. If you are not satisfied with our response, especially if our personal information processing behavior damages your legitimate rights and interests, you can also deal with it in accordance with the user registration service agreement.